A New Year, A New Challenge, A New Journey

A friend recently told me that for the past few years, I’ve started the New Year with something new. Most recently, a new car for 2019 and a new job for 2020. In fact, I think January has always been kind to me, starting in 2011, when my little angel was born.

2020, the year of 20/20 vision! I am taking on a new challenge and journey in pursuit of my ultimate goals and aspirations.  

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Miss Nigeria, a true friend indeed!

Miss Nigeria, Nyekachi Douglas did not win the title “Miss World 2019” but her reaction and celebration of the winner when announced have made her name synonymous with the hashtag #bestfriendgoals.


Toni-Ann Singh, Miss Jamaica 2019 (centre) crowned Miss World 2019, during the 69th staging of the competition at the ExCel Convention Center in London. (Photo by Yui Mok/PA Images via Getty Images)

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#MillennialMonday | Alex-Ann Green, CEO -SP!KE

Customer Experience (CX) for Millennials, By Millennials

In the age of startups, there is no doubt that millennials are seeking opportunities to put their own unique stamp on the world of business. 

The advent of technology has created many influential millennial entrepreneurs with internet-based service that have been doing extremely well. These entrepreneurs are rewriting the rules of business and have been able to access a consumer demographic that firms have targeted for years… their peers – “millennials”.  

The Magic of Service” is the theme for Customer Service Week 2019 (October 7-11) and 20/40 Exchange sat down with a millennial boss, Alex-Ann Green, Chief Executive Officer of SP!KE to talk about millennial consumers and to showcase to our millennial #exchangers, a few tips to keep in mind when running their businesses.

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Creating a Boss Lady Vision Board

Have you ever created a vision board for yourself?

I started vision boarding last year after reading Nicole McLaren Campbell’s “Make it Count: Tips on Unlocking Your Vision”. For those who don’t know, a vision board is a visual representation of the goals that you’d like to achieve within a specific period.

It’s not uncommon to see a lot of woman empowerment forums and brunches promoting the creation of vision boards, as it is intended to help you clarify and increase focus on specific goals with specific targets and timelines.

What are your 2019 goals? Join me in creating a boss lady vision board to achieve them.

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It is OK to ask for help

If you’ve ever shied away from asking for help out of fear of feeling weak, you are not alone.

I have always been afraid to ask people for help; especially when it’s beneficial to me and not them. I’ve always considered asking for help a vulnerability; after all, who wants to willingly reveal their weaknesses? Or so I thought.

revised 2040 pic

As I grew older and became more aware, I learned and accepted that I cannot do everything on my own. The old adage said, “No man is an island, no man stands alone”.

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